Privacy Policy

What information do we collect?

There are 3 main ways that we may collect personal information from you:

1. Requests to provide information

In most circumstances, you will know if we are collecting personal information from you because you will be requested to provide it. For instance, if you submit a form to contact us through the website, we will ask you to provide your name and email address.

2. Automatic collection through the website

Some personal information is automatically collected as a result of your visit to our website. This information is collected using software techniques such as web server log file analysis, cookies and web beacons.

3. Automatic collection by third party software vendors

We use some third party software that collects information about your interaction with our website.

When you visit our website, your web browser automatically sends certain information to these software providers.

This statement covers each of these instances of personal information collection in more detail below.

Requests to provide information

We may collect personal information that you choose to give us, or which may be required to access a particular service. This includes information collected via online forms, events and training registration, or when subscribing to receive newsletters.

Automatic collection through the website

Use of cookies

We use first-party cookies and JavaScript code to collect information about visitors to this website. We use these to track how our visitors interact with this website, including where they came from, what they did on the site and whether they completed any transactions on the site.

If you don't want to have cookies placed on your computer, you can disable them using your web browser. You will need to customise each web browser you use to turn off cookie tracking.

If you opt out of using cookies, you will still have access to all the information and resources provided by this website, though some features may not work as expected.

Automatic collection by third party software vendors

This website uses several online tools to measure website use, which are provided by third party software vendors. We use these tools to help us make our site better.

We use software by third parties, including:

For further information on how these third party software vendors handle your personal information, please review their privacy policies. Personal information may be provided to third parties when accessing this website. Information that may be shared to third parties includes:

  • network location and IP address
  • the date and time of your visit to our website
  • the types of web browser (e.g. Internet Explorer, Google Chrome, Safari) and operating system (e.g. Windows 10, Mac OS X etc.) you are using
  • flash version, JavaScript support, screen resolution and screen colour processing ability
  • referring site details (such as the URL that you came through to arrive at our website)
  • page visited and the time spent on each page
  • documents downloaded and search terms used
  • the forms accessed on our website
  • unique device identifier
  • cookies and data about which page you visited
  • device information, hardware model, operating system information, app version, app usage, debugging information, browser information
  • geo-location information (if enabled by user)
  • may assign a unique user identifier.

Third party software vendors may alter how they collect and handle personal information at any time.